Quality & ESG Expert DIGI

DIGI Belgium welcomes you. We've set foot in the telecom landscape with a singular mission - to disrupt and redefine. With audacious goals and an unyielding ambition, we're forging a path that is fiercely customer-centric and rooted in innovation. Prepare to witness a revolution in telecom, because DIGI Belgium isn't just here to play; we're here to lead and transform.

To support us in this mission, we are currently looking for a Quality & ESG Expert who will play a crucial role in ensuring the overall quality of products and services, improving processes, and maximizing customer satisfaction.

Your key responsibilities:

• Implementation of ISO 9001 philosophy to reach stakeholders within the organization
• Responsible for leading internal and external audits for Quality and ESG
• Developing, implementing, and maintaining quality standards and procedures within the organization, including guidelines for product and service quality
• Identifying areas for process improvement, analysing workflows, identifying inefficiencies, and implementing solutions to enhance overall quality and efficiency
• Ensuring customer satisfaction by monitoring feedback, identifying issues or complaints, and implementing measures to improve customer experience
• Conducting quality control checks to ensure products and services meet required standards and specifications through tests, audits, and inspections
• Training employees on quality standards, procedures, and best practices, including developing training programs and providing support to ensure compliance with quality standards

In addition to these responsibilities, strong focus on Environmental, Social, and Governance (ESG) principles are essential. Collaboration with the H&S department is vital to manage all aspects of the business process with a focus on both quality and the health and safety of employees and customers.

 If you are passionate about ensuring high-quality products and services while prioritizing the well-being of employees and customers, we encourage you to apply.

Our expectations: 

• A strong understanding of energy management principles, including energy efficiency, renewable energy technologies and energy conservation methods
• Ability to analyse energy consumption data, identify trends and pinpoint areas for improvement
• Capability to lead cross-functional teams to implement energy efficiency projects and quality improvement initiatives
• Strong communication skills in both English and Dutch to effectively convey energy management strategies, quality standards and improvement initiatives to stakeholders at all levels of the organization including suppliers, regulatory agencies, and community partners
• Knowledge of energy regulations, standards and compliance requirements relevant to the industry
• Diligence in monitoring energy consumption data, quality metrics and performance indicators to identify deviations and take timely corrective actions
• Ability to develop and execute comprehensive energy management and quality improvement strategies aligned with organizational goals and objectives

Our offer:

At DIGI Belgium you will be part of an enthusiastic and ambitious team in which we greatly value your own input and believe in the growth of each of our employees. We offer you a great opportunity to work for a fast-growing and innovative employer that operates as a challenger in the Belgian telecom market. Next to this, we also offer a wide range of benefits, including:

• Dynamic Work Environment: Dive into the bustling world of telecom at our very start! Expect a workplace that thrives on challenges and growth opportunities.

• Competitive Compensation: Enjoy a rewarding package including competitive salary and other interesting benefits.

• Permanent Contract: Secure your future with us – enjoy the stability of a permanent contract.

• Invest in Yourself: We provide ample resources for your personal and professional development. Use our generous budget to level up your skills and become even more awesome.
  

• Contemporary Workspace: Immerse yourself in a cutting-edge office environment where innovation and collaboration reign supreme. Our central locations in Oostkamp and Brussels ensure easy accessibility.

• Flexibility and Work-Life Balance: Embrace a flexible work culture that promotes harmony between work and play. Hybrid work arrangements and flexible hours allow you to strike the perfect balance.

• Extra Time Off: Work hard and reap the rewards! Enjoy an extra 12 days off per year for full-time employees, making those 40-hour weeks fly by.

• Convenient Location: Located right by the Brussels-Central next to the railway station, our offices are a breeze to reach, whether you're commuting by car or train.
  

Curious for more?

Be part of our innovative team at DIGI Belgium and embark on an exciting journey in the telecom sector. Embrace challenges, develop your skills, and thrive in a lively work environment where your contributions make a real impact. Don't miss out on this opportunity for personal and professional growth – apply now!