Sales Support Expert

At Citymesh, we’re not just a telecom company; we’re a European leader in B2B connectivity. From 0G to 5G, we’re reshaping the Belgian telecom market by offering innovative, lean, and tailored connectivity solutions for enterprises, cities, and industries.

Are you ready to elevate your career with a telecom pioneer that's reshaping the industry? This is your chance! Citymesh is on the lookout for a proactive and detail-oriented Sales Support Expert to join our dynamic connect team.

Welcome to Citymesh Connect! As a Sales Administration Expert, you are part of our backoffice that’s responsible for the administrative processing of orders and all after sales related document. You will play a critical role in supporting our sales department, ensuring smooth and efficient sales operations.

Here's What You'll Dive Into

• Order management: process sales orders, ensuring accuracy and timely completion.

• Customer service: Offer state-of-the-art customer experience to the clients by handling customer inquiries and resolving any issues related to sales administration.

• Customer Relationship Management: Maintain and update customer records in the CRM system, and actively follow-up on customer files.

• Customer Onboarding: Activate SIM cards, internet lines, and telephony services.

• Administrative Sales Support: Support the sales team with administrative tasks such as scheduling meetings, preparing presentations, and organizing events.

Must Have Qualities and Talents

• Bachelor's degree in Business Administration, Sales, or a related field.

• First experience (min 2 years) in sales administration.

• Attention to detail, a high level of accuracy and strong administrative follow-up.

• Commercial attitude and a 'Customer-centric' mentality.

• Basic knowledge of IT and/or Telecommunications (e.g., Telephony, internet, mobile) is a plus. Interest and motivation to learn more about this is a must.

• Strong communication skills, both via phone and email, with a proficiency in both Dutch and English, French is a plus.

What We Offer:

At Citymesh you will be part of an enthusiastic and ambitious team in which we greatly value your own input and believe in the growth of each of our employees.

We offer you a great opportunity to work for a fast-growing and innovative employer that operates as a challenger in the Belgian telecom market. Next to this, we also offer a wide range of benefits, including:

• Full-time permanent contract

• Competitive compensation with an extensive package of fringe benefits, such as meal vouchers (€8/day), eco vouchers, health insurance, CAO 90 bonus, year-end premium, net expense allowance.

• Enjoy the perks of a company car complete with a fuel card and explore our enticing bicycle leasing choices.

• A chunky budget to not only level up your skills but to invest in your awesome self. We're all about employee growth and making you even more fantastic

• An exceptionally contemporary workplace, where we prioritize a warm and people-centric atmosphere, ensuring that your daily experience takes center stage.

• We place a strong emphasis on flexibility and hybrid work arrangements to promote a harmonious work-life balance

• You work 40 hours per week. But they really fly by here! And as a result, you get an extra 12 days off per year if you work full-time

• Celebrate good times with our lively events squad! They whip up a variety of happenings, from mouthwatering BBQs and sizzling Friday fry-ups to relaxed after-work socials and an annual family extravaganza, plus a whole bunch of other exciting adventures.

• Our company is a breeze to reach, right by the Oostkamp exit.

Curious For More?

If you're ready to be part of an enthusiastic and ambitious team at Citymesh, where your input is highly valued, and your growth is a priority, we’d love to hear from you! Apply today and join us in reshaping the future.